Testimonials
What are your neighbors saying?
"The guys did a terrific job. They were very professional and helpful." - Jim, Holyoke (12/29/11)
"Jason and Phil were great. The Butler is dependable and helpful. The carpets came out fabulous." - Peggy, Springfield (12/20/11)
"I am very happy. Phil and Dana were great. The house looks amazing!" - Nancy, West Springfield (11/17/11)
"I was very pleased with the service I received. Both men were pleasant and highly professional! They went above and beyond what I expected. They are keepers!!" - from our Electronic Survey (11/1/11)
"The gentlemen arrived at the time promised and were very friendly. They did a great job in a timley manner. I was pleased with the service and would use again. Thank you for a thorough and well done job." - from our Electronic Survey (11/1/11)
"They did a very nice job and my carpets looked like new." - from our Electronic Survey (11/1/11)
"Nice job, nice guys, fast service, exactly what I was looking for. I was disappointed that the white upholstery couldn't be done, but they explained and I understood why. At least I didn't waste money on an unsatisfactory result. Thanks very much." - from our Electronic Survey (11/1/11)
"Thank you so much. It was so good. I am so happy. This was the best ever." - Elaine (10/20/11)
"Very pleased with the guys (Bill & Dana). Very nice, went above and beyond and did a great job." - Kathy, Hampden (10/7/11)
"Jason and Phil did a wonderful job. Keep up the good work." - Ludlow (10/6/11)
"The two gentleman that cleaned my carpet and upholstery did a wonderful job. I appreciate their work and recommended them to any of my friends." - Evanageline, Chicopee (9/27/11)
"The team was great to work with. They did a great job and were very professional." - Carol, Ludlow (9/19/11)
"Bill & Dana did a great job." - Bob, South Hadley (9/16/11)
"Carpet looks very good. Thanks!" - Becky, Springfield (9/15/11)
"The guys did an excellent job." - Zoe, Belchertown (8/15/11)
FROM OUR ELECTRONIC SURVEY:
Working with us for 5+ years. 100% satisfied. Scored a "5" (well above average) on customer service and professionalism. Scored a "4" Above Average on value, quality of service, and understanding of thier needs. - Cherie, Wilbraham (8/18/11)
"Best job ever! I'm very happy. They were very conscience." - Alex, Springfield (8/12/11)
"Bill and Dana were very nice and did a great job. We are very happy." - Jane, Deerfield Inn (8/9/11)
"The guys did one heck of a good job. Everything came out perfect." - Bob, Belchertown (8/4/11)
"Guys did a great job and I'm very happy." - Mrs. Wright, Springfield (7/20/11)
"Jason & Phil did a FANTASTIC job. They got a spot out that NO ONE else did. We are very happy." - Judith, Agawam (6/29/11)
"Bill and Dana did a fantastic job! Thank you!" - Penny, Holyoke (6/24/11)
"Thank you. You guys did a great job and got all the stains out." - Girls Inc., Holyoke (6/14/11)
"I wanted to tell you that I am VERY happy with everything. I loved the guys (Bill & Dana). They were very polite." - Joan, Wilbraham (6/9/11)
"Thank you for the good job you did last week at our home in Longmeadow. You were very helpful in letting me know exactly when you be at our home. In this day and age of busy schedules, it was nice to see a timely arrival and notification of even the slightest change of timing. The carpets look fine and I was pleased to read in your followup letter that you do care for oriental carpets as well." Sue, Longmeadow (5/18/11)
""Gene and Dana did an outstanding job!!" Rich, Amherst (5/9/11)
"Gene was so terrific. He is so caring. Got out all the stains. He left booties for me to wear and even helped me put them on - because I have a hard time reaching my right foot - he was like Prince Charming." Diana, Longmeadow (5/2011)
"Gene and Dana were great guys. Very professional. Loved the job." John, Springfield (4/28/11)
"Excellent, very happy with Jason and Phil. I'm in the customer service business and this was a great experience." Brian, Ludlow (4/14/11)
"I'm estatic over how well my furniture cleaned up. Looks brand new." Ann Marie, Agawam (3/18/11)
"This was the first time using and they did a great job and explained everything. Removed the cat dander so we could move into the house." Cathy, Belchertown (3/2011)
"One room had quite a bit of stains and I was very happy with it." Doreen, Southwick (3/2011)
"As usual a great job. Thanks for sending Gene out - always professional and thorough." Ginger, Granby (1/26/11)
